Privacy Policy

Overview

This Privacy Policy describes how the website mahmd.com, operated by the private practice of Michael Mahgerefteh, MD (Dr. Mike Mah), collects and uses information from visitors. It is separate from the practice's Notice of Privacy Practices, which describes how Protected Health Information (PHI) is handled in the course of providing psychiatric care. The Notice of Privacy Practices is available at the office and on request.

Information collected automatically

When you visit this website, standard information is collected automatically by the systems that host and analyze the site. This may include your IP address, browser type, device type, referring website, pages viewed, and time spent on the site. This information is used to understand how the website is used, to improve it, and to identify technical issues. It is not tied to identifying medical information.

Information you provide

If you use the contact form or otherwise send a message through the site, the information you provide (such as your name, email address, phone number, and the content of your message) is transmitted to the practice's secure customer management system. The practice's administrative team uses this information to respond to your inquiry, schedule an initial consultation if appropriate, and maintain a record of the communication.

Third-party services

This website uses a small number of third-party services to operate:

• Web hosting (via Vercel) for delivering site content
• Analytics (via Google Analytics 4 and Meta Pixel) for understanding site usage and measuring the reach of the practice's outreach
• Contact form processing (via GoHighLevel) for routing form submissions to the office
• Email delivery (via Resend) as a backup notification path for form submissions

Each of these services has its own privacy policy. Analytics services may set cookies to track usage across pages and visits. If you prefer to opt out of analytics tracking, most browsers offer settings to block or clear cookies, and Google Analytics offers an opt-out at tools.google.com/dlpage/gaoptout.

How information is used

Information collected through this website is used to:

• Respond to messages sent through the contact form
• Deliver information the visitor requests
• Understand how the website is used and improve it
• Comply with legal obligations

Information is not sold, rented, or shared with third parties for their marketing purposes.

Security

Reasonable technical and organizational measures are used to protect the information transmitted through this website. No method of transmission over the internet is fully secure, and no method of electronic storage is fully secure. Please do not include specific medical or diagnostic details in your first message through the contact form. If you are already a patient of the practice, use the communication channels the office has established for your ongoing care.

Children

This website is intended for adult users. The practice does not treat patients under 18 and does not knowingly collect information from children.

Changes to this policy

This Privacy Policy may be updated from time to time. The effective date at the top of this page reflects the most recent update.

Contact

For questions about this Privacy Policy, contact the office at info@mahmd.com or through the contact page.